Last Updated: Oct 25, 2025
Privacy Policy
At Telepro LLC (“Company,” “we,” “us,” or “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, communicate with us, or receive services—including SMS text communications.
- Information We Collect
We may gather various types of data, including but not limited to:
Personal Information:
Name, address, phone number, email, billing details, and other identifiers.
Service-Related Information:
Installation dates, service selections, account preferences, and usage activity.
Technical Data:
IP address, cookies, browser type, device characteristics, and similar technologies.
Communications:
Records of SMS interactions, customer support inquiries, and relevant call logs (when applicable).
- How We Use Your Information
Telepro LLC may use the information we collect to:
- Deliver and maintain our Internet, TV, and related services.
- Coordinate installation appointments.
- Send SMS alerts regarding billing, account updates, or technical support.
- Process payments and manage your account.
- Analyze site and service performance to improve user experience.
- Comply with legal, regulatory, or contractual obligations.
- SMS Communications
By providing your telephone number and opting in, you consent to receiving text messages from Telepro LLC. These messages may include:
- Appointment confirmations and reminders.
- Payment notifications or billing alerts.
- Service updates and support-related communications.
Message frequency varies. Standard message and data rates may apply.
To stop receiving SMS, reply STOP. For assistance, reply HELP.
Telepro LLC will never send marketing or promotional texts unless you explicitly opt in.
- Cookies & Tracking Technologies
We use cookies and similar tools to:
- Improve functionality of our website.
- Customize your online experience.
- Measure website performance and analyze traffic patterns.
- Deliver personalized advertisements where permitted.
You can manage or disable cookies through your browser settings.
- How We Share Your Data
Your information may be shared only with:
- Verified service vendors (billing processors, installation partners, customer support providers).
- Legal or regulatory agencies when required to comply with the law.
- Contracted partners who must adhere to confidentiality and data-protection agreements.
Telepro LLC does not sell your personal information.
- Data Security
We implement industry-standard protections, including:
- Encryption of sensitive or financial information.
- Secure servers, firewalls, and continuous monitoring.
- Limited internal access to personal data.
Despite these measures, no digital system can be guaranteed 100% secure.
- Your Rights
Depending on applicable laws, you may:
- Request access to the personal data we hold about you.
- Request corrections or deletion of inaccurate or outdated information.
- Adjust your cookie or communication preferences.
- Withdraw consent for SMS texting at any time.
Requests may be submitted via email at: privacy@telepro1.com
(If you want, I can change this email to whatever you plan to use.)
- International Use
Our services are designed for customers within the United States. If you access our website from another country, you consent to the transfer and processing of your data in the U.S.
- Updates to This Privacy Policy
Telepro LLC may revise this policy periodically. Updated versions will be posted on our website with a new “Last Updated” date. Continued use of our services means you accept the revised terms.